Interpretation & Definitions
Capitalised terms have the meanings given in this section. "Account" means a unique account created for you to access the Service. "Personal Data" means information that can identify a person. "Usage Data" means data collected automatically, such as device identifiers, IP address, browser type, and page interactions.
Information We Collect
We collect Personal Data you provide (for example email address, name, payment details) and Usage Data generated when you use the Service. Usage Data includes device information, log data, and interaction events (e.g., when you create a project or respond to an alert).
Cookies & Tracking Technologies
BuzzScout uses cookies, browser storage, and similar technologies to authenticate sessions, remember preferences, and analyse product usage. You can manage cookie preferences in your browser; declining cookies may limit certain features. Some integrations (e.g., analytics, support widgets) may set their own cookies consistent with their privacy policies.
How We Use Your Information
We use Personal Data to operate and improve the Service, provide customer support, send service-related communications, process payments, detect abuse, and personalise content. We may also contact you with product updates or promotions unless you opt out.
Sharing & Disclosure
We share Personal Data with trusted service providers (payment processors, hosting, analytics, email delivery) that assist us in operating the Service. We may disclose information in connection with a business transaction or when required by law. We do not sell Personal Data.
Data Retention
We retain Personal Data for as long as needed to provide the Service and comply with legal obligations. Usage Data is retained for shorter periods unless required for security, fraud prevention, or analytics.
Transfers
BuzzScout operates globally. Your information may be transferred to and processed in countries other than your own. We take steps to ensure appropriate safeguards are in place for international transfers consistent with applicable law.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your Personal Data. You can update your information via the account dashboard or by contacting us. We may request verification before fulfilling certain requests.
Security
We implement technical and organisational measures to protect Personal Data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children9s Privacy
BuzzScout is not directed to individuals under 13. We do not knowingly collect Personal Data from children. If you believe a child has provided us with Personal Data, contact us so we can remove it.
Changes to this Policy
We may update this Privacy Policy. We will post the revised policy with an updated "Last updated" date and, when required, provide additional notice. Continued use of the Service after changes take effect constitutes acceptance.
Contact
For privacy questions or requests, email atlas@buzzscout.io.
You can also review our Terms & Conditions.